Service: Guitar and banjo capos
Is your capo’s rubber sleeve showing signs of wear?
You don’t throw away a Mercedes when the tires wear out. Replacement sleeves are available at many music stores, or you can get them directly from us. They’re easy to replace, and available at our online store.
Have you lost or worn out the Delrin (plastic) Cap?
Our ORIGINAL and LITE capos, as well as most of our older models, feature a cone-shaped plastic thing on the end of the screw. We call it a Delrin Cap. It is bonded to the screw — and it is a very strong bond — but very rarely one can come loose and get lost. The capo won’t work very well without it.
Like sleeves, Delrin Caps are easy to replace and available at our online store.
Is the rubber pad coming loose?
The pad is what we call the part of the capo that goes against the back of the neck (not to be confused with the sleeve, that pushes down the strings). The rubber-to-metal bond that we get on the pad is phenomenally good, and they very seldom come loose. But we didn’t say never.
If one end of it is loose, but the other is still bonded to the capo, you might want to try fixing it yourself. Lift up the loose end, and insert one drop of cyanoacrylate (super glue, or krazy glue). Apply moderate finger pressure to the pad for about ten seconds. If any excess glue has seeped out, dab it clean with a paper towel.
If the pad has come entirely off, and you still have it, you’re welcome to try to glue it back on yourself. PAD GLUING INSTRUCTIONS.
Or we can send you a replacement pad, along with the instructions. You’ll need that tube of cyanoacrylate (super glue, or krazy glue). Getting a good bond is kind of tricky, and we’ve had a lot of practice, so best of all would probably be to send us the capo. We’ll put on a new pad, no charge, and send it back to you.
Have the parts of the capo become wobbly or loose, so that the capo doesn’t work right?
What are you doing to that poor capo, you brute? Maybe it’s your fault, …well, maybe not. But we’ll fix it anyway. Send it to us. We’ll tighten up the rivets, and clean it up for you if you want us to. REPAIR FORM (optional).
Is a rivet or screw broken or bent?
In about 1983-4 (or so) we changed from a #8 screw to a #10 (thicker) screw, and since then, we’ve not seen one break. If you have one of those old-timers, and the screw broke, we can either replace it with another #8, or we can refit it with a #10. Your choice. Do you have a greater sense of history or practicality?
Some time in the early 80s we switched from brass rivets to steel rivets. These almost never bend or break. Almost. What? Yours did? Better send it to us and let us fix it. REPAIR FORM (optional).
Did you get the wrong model or style?
It can easily happen. We have a lot of models and styles, and maybe you’ve discovered that you should have gotten a different one. If you bought your capo from us within the past 30 days (or so — we’re not real picky about that), and discovered that you should have gotten a different model, for whatever reason, we’ll trade you for the right one.
Download our EXCHANGE FORM and print it. Fill it out, and send it to us along with your present capo.
Do you have a capo problem we didn’t cover here? Email us.